Remote care for Anthem participants

Anthem Blue Cross participants don’t always need to visit a doctor to use their benefits. They can choose where, when and how they receive care.

Using the LiveHealth Online service, participants can have a private and secure video visit with a board certified doctor 24 hours a day and seven days a week, using a smartphone, tablet or computer with a webcam.

It’s a quick an easy way to take care of your health with no appointments or long wait times.

When your own doctor isn’t available, use Live Health Online if you have conditions such as:

• pinkeye

• a cold

• the flu

• a fever

• allergies

• a sinus infection

• other common health conditions

A doctor will assess your condition, provide a treatment plan and even send a prescription to your pharmacy, if needed.

Getting started

Rather than waiting to sign up when you’re not feeling well, register today so you’re ready for a visit when you need one. To sign up, visit livehealthonline.com or download the free LiveHealth Online app to your mobile device.

Next, you:

1. Choose “Sign Up” to create your LiveHealth Online account. Then enter your personal information and create a secure password.

2. For the question “Do you have insurance?” select “Yes.” Be sure to have your Anthem member ID card handy to complete your insurance information. If you choose “No,” you can still enter your insurance information later.

3. For “Health Plan,” select “Anthem” in the drop-down box.

4. For “Subscriber ID,” enter your identification number, which is found on your Anthem member ID card. Select “Yes” if you are the primary subscriber or “No” if you are not the primary subscriber.